privacy policy

We take the safety of your data very seriously and are committed to being transparent about how we collect and use your data to meet the current data protection obligations. 

 

How do we collect data about you:

 

• The information you give us.  You may give us information about you by filling in forms on our site themindhub.co.uk or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register interest in our products and services, place an order on our site, enter a competition or prize draw, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, or personal description.

• Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
   

How is your information used?
 

We use information held about you in the following ways:

 

1. We will use the information you give to us:
    

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

• to notify you about changes to our service;

• to ensure that content from our site is presented in the most effective manner for you and for your computer.

• to ensure that The Mind Hub is compliant in taking enough medical details to be compliant according to the law and in alignment with insurance policy.​
   

2. We will use the information we collect about you:

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• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

• to allow you to participate in interactive features of our service, when you choose to do so;

• as part of our efforts to keep our site safe and secure;

• interact with you on social media platforms;

• inform you of products, services, courses, retreats, workshops, other events or promotions which we feel may be of interest to you where you have indicated that you wish to be contacted for such purposes by post, email, text message, telephone, through sites or social media platforms, or other means of digital communication;

• Request feedback from you;

• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

• Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
   

Disclosure of your information
 

We may share your personal information with any member of our group, which means our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

 

We may disclose your personal information to third parties:

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• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

• If The Mind Hub is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or terms and conditions of supply of goods and/or services and other agreements; or to protect the rights, property, or safety of The Mind Hub, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
   

Where we store your personal data

 

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.  Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.   All hand written information is kept locked in a secure place. 

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Your Rights

 

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. 

 

You can also exercise the right at any time by contacting us at 46 Stompits Road, Holyport Berkshire SL6 2LE.

 

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

 

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Access to information

 

The 2018 GDPR Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

 

Changes to our privacy policy

 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

Contact

 

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: Attn: Tricia Wilkie, 46 Stompits Road, Holyport Berkshire SL6 2LE or via email at: hello@themindhub.co.uk.

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